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Training Needs Identification and Training Evaluation

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Training Needs Identification and Training Evaluation


This course is highly practical and engaging, where participants will engage in practical exercises designed to apply theoretical knowledge in organizational settings.

Course Objectives

By the end of the course, participants will be able to:

  • Use globally recognized methods to identify training needs
  • Analyze and classify data obtained from Training Needs Assessment (TNA)
  • Write Instructional Learning Objectives (ILOs) aligned with the results of training needs analysis
  • Evaluate training effectiveness at various levels using appropriate data collection methods and tools for each level of assessment
  • Identify ways to transfer skills from training workshops to the workplace
  • Calculate Return on Investment (ROI) for training programs by determining costs and financial returns

Target Audience

Administrators, managers, specialists, team leaders, executives, and individuals responsible for identifying training needs or evaluating training within their organizations.

Program Content

General Framework Reasons for identifying training needs Current and future indicators of training needs Relevant employee responsibilities Evaluation methods Identifying potential internal training resources and subject matter experts (SMEs)

Training Needs Identification (TNI) Methods The four steps for assessing training needs Key questions to ask at each stage Data collection model Data collection: the cornerstone of TNI Quantitative and qualitative methods From interviews to focus groups Comparing primary data collection methods Advantages and disadvantages Characteristics of data collection methods

Linking Training Needs Analysis with Course Design and Course Evaluation Importance of instructional learning objectives Components and characteristics of instructional learning objectives (ILOs) Writing instructional learning objectives (ILOs) Ten lessons on how to evaluate training Levels of evaluation:

  • Specific levels
  • Initial assessment information
  • The impact chain between levels
  • Characteristics of evaluation levels Overview of Return on Investment (ROI) Evaluation matrix

Level One and Level Two Evaluation Reaction sheets Characteristics of reaction sheets Tests: pre and post

Level Three Evaluation: Transferring Skills from Training Workshops to the Workplace What often happens versus what should happen Barriers to skill transfer Methods to improve skill transfer Responsibility for improving skill transfer Methods to measure transfer of learning to the workplace Transferring data into monetary value and calculating Return on Investment (Level Four and Five) Quantitative (hard) data Qualitative (soft) data Characteristics of quantitative and qualitative data Isolating the effect of training Course cost scheduling Case study on calculating Return on Investment

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