Strategy Management in Government and Public Sectors
Remote training courses where participants interact with the consultant online (visually and audibly). They can browse through presentation slides, collaborate with other participants, comment on discussions, conduct evaluations, activities, and case studies. This course also reviews best practices in strategy management from different countries around the world. It will include national examples from the United Arab Emirates, Singapore, the United Kingdom, the United States, and other countries.
By the end of the course, participants will be able to:
- Translate stakeholders’ ambitions and needs into a strategic plan to achieve the organization’s purpose.
- Effectively implement the public policy development process to achieve the strategic plan.
- Design and manage strategic initiatives and collaborative mechanisms within the organization to effectively execute strategies.
- Benefit from a practical performance management system to develop and maintain a performance culture.
All managers and professionals involved in formulating or supporting the strategic planning of government entities, agencies, institutions, or semi-governmental bodies. This course is also beneficial for those responsible for linking, measuring, and improving organizational performance, including sector or department managers, performance or strategy managers, and Balanced Scorecard program managers and analysts.
- Strategic planning in the public sector.
- Building a sector-specific strategic map.
- Addressing the three practical strategic planning questions.
- Using SWOT analysis.
- Fundamentals of the PEDESTL framework.
- Identifying stakeholders and customers: mapping stakeholders.
- Organizing national outcomes and key performance indicators in sectors.
- Developing vision and mission.
- Developing strategic objectives and key performance indicators using the Balanced Scorecard model.
- Public policy development.
- Understanding public policy and its uses.
- Linking policy with strategic planning.
- Stages of policy development.
- Identifying root causes of policy problems.
- Defining policy types.
- Developing policy options.
- Considerations when evaluating policy options.
- Strategic initiative and partnership management.
- Building an initiative charter.
- Assessing initiative impact.
- Understanding the roles of partners and the cause-and-effect relationship.
- Identifying responsibilities.
- Designing delivery agreements among different stakeholder groups.
- Ensuring collaboration from all parties.
- Designing a performance management system.
- Purpose of a performance management system and guiding principles.
- Process of selection, verification, and documentation of key performance indicators and objectives.
- Process of collection, measurement, and documentation of results.
- Performance analysis and root cause analysis.
- Preparing performance reports.
- Collaborating on strategy review meetings.
- Benefiting from performance improvement plans.