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Business Continuity Management: Standards, Plans, and Systems

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Business Continuity Management: Standards, Plans, and Systems


This training course utilizes a combination of diverse methods such as presentations, individual activities, and group activities designed to provide participants with a deep understanding of the principles and practices of business continuity management (BCM). This enables them to develop, implement, and audit business continuity management plans and strategies.

Course Objectives

By the end of the course, participants will be able to:

  • Apply best practices, methodologies, tools, and techniques in BCM.
  • Enhance institutional capabilities and strengthen the skills of the business continuity team.
  • Design, implement, and manage an effective business continuity management system.

Target Audience

This training course targets all professionals working in the field of planning, BCM specialists and managers, incident response teams, Chief Information Security Officers (CISOs) or Chief Information Officers (CIOs), and operational risk managers.

Program Content

  • Introduction to BCM and institutional resilience.
  • How does business continuity add value to an organization?
  • Definition and components of institutional resilience.
  • Business continuity program, policy, and strategy.
  • Implementing a business continuity program and appropriate leadership.
  • Business continuity policy requirements.
  • Business continuity strategy – how, what, and to what extent?
  • Emergency plans and preparedness.
  • Understanding stakeholder expectations.
  • Legislation, regulations, and standards to comply with.
  • National Emergency Crisis and Disaster Management Authority (NCEMA) standards in the United Arab Emirates (UAE) – NCEMA 7000-2012.
  • Overview and terminology of NCEMA.
  • Standard structure and methodology.
  • Guidelines and best practices – BCI GPG 2013.
  • Community security requirements – ISO 22301-2012 and Business Continuity Management Systems (BCMS).
  • Overview and standard context.
  • ISO 22301 requirements.
  • Developing and implementing a business continuity plan (BCP).
  • Ownership and structure of the plan.
  • Roles and responsibilities of the business continuity manager and team leaders.
  • Costs of business continuity management.
  • Implementing a business continuity program.
  • Developing the necessary operational planning framework for business continuity management.
  • Training needs analysis and skills framework.
  • Risk management and business impact analysis.
  • Risk management.
  • Applying business impact analysis methodologies.
  • Introduction to different types of business impact analysis.
    • Strategic
    • Tactical
    • Operational
  • Case study on business impact analysis.
  • Additional considerations for business continuity management.
  • Business continuity management in the public and private sectors.
  • Challenges of business management in the UAE and the region.

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