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Advanced Communication Skills

Home.Personal Skills and Self-Development.Advanced Communication Skills

Advanced Communication Skills


This course utilizes a combination of interactive training techniques. It includes various educational tools to enable participants to work effectively and efficiently in a multi-party environment. The course is based on four educational pillars: concept learning (presentations delivered by the instructor), role-playing exercises (group exercises), experience sharing (roundtable discussions), and case studies and scenarios.

Course Objectives:

By the end of the course, participants will be able to:

  • Use advanced communication tools and skills to deliver different types of messages.
  • Discover different types of active listening.
  • Apply higher mental programs to enhance understanding of others.
  • Understand and use the power of body language.
  • Train in the skills of inference and their application in various situations.
  • Uncover the secrets of effective communication impact.

Target Audience:

Employees, supervisors, middle management, and senior management seeking to develop communication skills using advanced communication techniques and strategies.

Program Content:

Effective Communication Introduction:

  • Communication: Definition and characteristics.
  • Myths about communication.
  • Functions of communication.
  • The four laws of communication.
  • Skill evolution in communication.
  • Communication for achieving results.
  • Understanding communication elements.
  • The element of noise.
  • Maherabian’s 55-38-7 rule.
  • Overcoming communication barriers and apprehensions.
  • Communication etiquette.

The Art of Listening:

  • Common listening problems.
  • Guidelines for effective listening.
  • Active listening and paraphrasing techniques.
  • Studying different listening methods: listening styles (active and passive).
  • Improving information retention rate.
  • Self-assessment of listening skills.

Internal Information Filtering System:

  • Understanding the internal information filtering system.
  • Sensory reception methods.
  • Internal information filtering systems: the six levels.
  • The six higher mental programs.
  • Overcoming the six filters during communication.
  • Avoiding information loss.

Mastering Body Language:

  • The art of using body language.
  • Nonverbal communication elements.
  • The power of appearance.
  • Communicating through colors.
  • Assessing body language skills.
  • Inferring thinking patterns through eye movements.
  • Building relationships using body language.

Advanced Assertiveness Skills:

  • Understanding assertiveness: definition and values.
  • Elements of negative, aggressive, and assertive styles.
  • Appropriate assertiveness and responsibilities.
  • Activities to practice assertiveness skills.
  • Managing criticisms assertively.

Power of Influence and Persuasion:

  • Definition and characteristics of influence.
  • The six principles of persuasion: how to apply them.
  • Sources of power.
  • Dealing with difficult personalities using persuasion techniques.

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