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Results-Oriented Management

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Results-Oriented Management


  • Interactive training methods including consultant presentations, case studies, and group exercises to apply acquired knowledge.

Course Objectives:

  • Understand the principles and concepts of results-oriented management.
  • Formulate and implement successful plans to achieve goals and targets.
  • Develop performance standards for monitoring organizational progress.
  • Comprehend and apply the key aspects and functions of the evaluation process.
  • Prepare an effective report based on the results.

Target Audience:

Managers, department heads, and professionals responsible for decision-making, planning, and strategic development in their departments and organizations.

Program Content:

  1. Understanding Results-Oriented Management:
    • Definition of results-oriented management.
    • Principles of results-oriented management.
    • Key concepts of results-oriented management.
    • Key terminology of results-oriented management.
    • Methodology of the results-oriented management lifecycle.
  2. Establishing an Effective Results-Oriented Framework:
    • Definition of results.
    • Formulating results.
    • Language of change versus language of action.
    • Results chains.
    • Developing a results matrix.
    • SMART expected results.
    • Changes reflected in different levels: stakeholders’ investments, implementers’ actions, implementers’ outputs, changes in capacity and performance, changes in circumstances.
  3. Developing a Process for Monitoring Progress:
    • Characteristics of successful performance standards.
    • Uses of performance standards.
    • Types of performance standards.
    • Formulating performance standards.
    • Measuring and evaluating actual performance.
    • Developing monitoring and control documentation.
  4. Creating an Evaluation Process for Achieved Results:
    • Two aspects of evaluation:
      • Management tool for achieving better results.
      • Quality assurance tool during the results-oriented management process.
    • The three core functions of evaluation:
      • Improvement.
      • Accountability.
      • Organizational learning.
    • Determining the need for corrective actions.
    • Reviewing and updating performance standards.
    • Interlinkages between planning, monitoring, and evaluation.
  5. Preparing an Effective Report Based on Results:
    • Quality criteria for result reports:
      • Completeness.
      • Balance (good and bad).
      • Consistency (across departments).
      • Reliability and clarity.
    • Elements of an effective results-based report:
      • Clear strategies and context.
      • Meaningful results.
      • Reliable and accurate performance information.
      • Achievements compared to expected results.
      • Demonstrating learning and adaptability

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