Results-Oriented Management

Results-Oriented Management

Methodology:

• Interactive training methods including consultant presentations, case studies, and group exercises to apply acquired knowledge.

Course Objectives:

• Understand the principles and concepts of results-oriented management.
• Formulate and implement successful plans to achieve goals and targets.
• Develop performance standards for monitoring organizational progress.
• Comprehend and apply the key aspects and functions of the evaluation process.
• Prepare an effective report based on the results.

Target Audience:

Managers, department heads, and professionals responsible for decision-making, planning, and strategic development in their departments and organizations.

Program Content:

1. Understanding Results-Oriented Management:
   • Definition of results-oriented management.
   • Principles of results-oriented management.
   • Key concepts of results-oriented management.
   • Key terminology of results-oriented management.
   • Methodology of the results-oriented management lifecycle.
2. Establishing an Effective Results-Oriented Framework:
   • Definition of results.
   • Formulating results.
   • Language of change versus language of action.
   • Results chains.
   • Developing a results matrix.
   • SMART expected results.
   • Changes reflected in different levels: stakeholders’ investments, implementers’ actions, implementers’ outputs, changes in capacity and performance, changes in circumstances.
3. Developing a Process for Monitoring Progress:
   • Characteristics of successful performance standards.
   • Uses of performance standards.
   • Types of performance standards.
   • Formulating performance standards.
   • Measuring and evaluating actual performance.
   • Developing monitoring and control documentation.
4. Creating an Evaluation Process for Achieved Results:
   • Two aspects of evaluation:
     • Management tool for achieving better results.
     • Quality assurance tool during the results-oriented management process.
   • The three core functions of evaluation:
     • Improvement.
     • Accountability.
     • Organizational learning.
   • Determining the need for corrective actions.
   • Reviewing and updating performance standards.
   • Interlinkages between planning, monitoring, and evaluation.
5. Preparing an Effective Report Based on Results:
   • Quality criteria for result reports:
     • Completeness.
     • Balance (good and bad).
     • Consistency (across departments).
     • Reliability and clarity.
   • Elements of an effective results-based report:
     • Clear strategies and context.
     • Meaningful results.
     • Reliable and accurate performance information.
     • Achievements compared to expected results.
     • Demonstrating learning and adaptability