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Middle Management Skills

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Middle Management Skills


  • The course utilizes individual and group activities to help participants develop their leadership skills and manage others effectively.
  • It includes case studies and presentations by participants followed by general discussions.
  • Additionally, videos and exercises are used to demonstrate the required skills for effective management.

Course Objectives:

At the end of the course, participants will be able to:

  • Identify the necessary leadership and management skills to increase productivity.
  • Apply effective guidance and evaluation techniques.
  • Utilize problem-solving techniques to overcome obstacles.
  • Resolve conflicts using a win-win approach.
  • Create plans for change management leading to continuous improvement.
  • Develop effective action plans for time management.

Target Audience:

Managers, supervisors, and specialists who wish to enhance their managerial skills and leadership techniques.

Program Content:

  1. Management and Leadership
  • Comparison between a leader and a manager.
  • Leadership styles.
  • Organizational behavior objectives.
  • Impacts of situations and personality.
  • Ten ways to empower subordinates.
  • Levels of maturity.
  • Key motivators.
  1. Guidance and Performance Evaluation
  • Guidance, training, and counseling.
  • Psychological aspect of guidance.
  • Guidance: Why and when.
  • Guidance meetings.
  • Constructive feedback, review, and evaluation.
  • Elements of constructive feedback.
  • Performance evaluations.
  • Preparation and scheduling of evaluations.
  1. Problem-Solving Techniques and Decision Making
  • Problem-solving principles.
  • Team problem-solving.
  • Differentiating between symptoms and causes.
  • Tools and techniques for problem-solving.
  • Effective group brainstorming.
  • Manager as a decision-maker.
  • Using priority matrices.
  1. Conflict Resolution
  • Sources of conflicts.
  • Constructive conflicts vs. destructive conflicts.
  • Conflict and team performance.
  • Resolving and managing conflicts.
  • Conflict management styles.
  1. Change Management
  • Definition of organizational change.
  • Dynamics of change.
  • Contemporary issues in change management.
  • Planning for change.
  • Transitional structures.
  • Success factors for change.
  • Overcoming resistance to change.
  • Communicating strategy during change.
  • Changing behaviors by changing mindsets.
  1. Time and Meeting Management
  • Principles of time management.
  • Setting and prioritizing goals.
  • Time management tools.
  • Task prioritization.
  • Time management matrix.
  • Enhancing meeting management skills.

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