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Leadership and Communication

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Leadership and Communication


  • Utilizes a combination of interactive techniques such as brief presentations by the facilitator and participants.
  • Includes practical exercises, role-playing, personal assessments, and case studies.

Course Objectives:

By the end of the course, participants will be able to:

  • Apply advanced techniques in leadership and communication to enhance business value and become more influential leaders.
  • Implement best practices to influence colleagues, managers, subordinates, clients, and other stakeholders.
  • Effectively deal with challenges such as delivering unpopular news, increasing team motivation, and winning hearts and minds.
  • Communicate confidently in any environment, from spontaneous conversations to important speeches and persuasive proposals.
  • Send powerful messages that lead to swift action and manage emotions when facing resistance and conflicts.
  • Enhance internal communication and convey the organization’s vision, mission, and values to employees.

Target Audience:

  • Executives, department managers, team leaders, and managers seeking to enhance leadership and communication skills for greater success at all levels of the organization.

Program Content:

  • Organizing and structuring ideas and messages.
  • Understanding the leadership role and its relationship with communication.
  • The importance of communication for a leader.
  • Organizing ideas through mind maps.
  • Presentation skills versus slide presentations.
  • The importance of presentations for a leader.
  • Fundamentals of public speaking.
  • Effectively handling tasks and responsibilities.
  • Dealing with performance issues.

Building Credibility as a Leader:

  • Identifying traits of a trusted leader.
  • Establishing your credibility firmly.
  • The six sources of a leader’s power.
  • Building a positive professional image within the organization.
  • Adapting communication styles based on team members and situations.
  • Motivating through communication.
  • Creating an engaging work environment.

Winning Hearts and Minds:

  • Knowing your employees.
  • Managing employee expectations.
  • Selling your ideas to the audience.
  • Creating a compelling message that evokes the right emotions.
  • Rewriting messages from negative to positive.
  • Rewriting messages from subjective to objective.
  • Adapting your message to meet the needs, desires, and style of the audience.
  • Delivering bad news or unpopular messages.
  • Leadership and communication during crises.

Building Consensus, Commitment, and Collaboration:

  • Ethical leadership.
  • Ethical dilemmas faced by leaders.
  • Identifying techniques for building consensus.
  • Describing how to gain commitment and collaboration through change initiatives.
  • Enhancing cooperation and communication between internal departments.

Leadership in Organizational Communication:

  • Managing rumors.
  • Controlling and managing office politics.
  • Responding to significant political behaviors.
  • The four types of rumor chains.
  • Managing cultural change.
  • Transparency within the organization.
  • Selecting the right medium to deliver the message.
  • Communicating and leading to convey the vision, message, and values.

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