Leadership and Communication

Leadership and Communication

Methodology:

• Utilizes a combination of interactive techniques such as brief presentations by the facilitator and participants.
• Includes practical exercises, role-playing, personal assessments, and case studies.

Course Objectives:

By the end of the course, participants will be able to:

• Apply advanced techniques in leadership and communication to enhance business value and become more influential leaders.
• Implement best practices to influence colleagues, managers, subordinates, clients, and other stakeholders.
• Effectively deal with challenges such as delivering unpopular news, increasing team motivation, and winning hearts and minds.
• Communicate confidently in any environment, from spontaneous conversations to important speeches and persuasive proposals.
• Send powerful messages that lead to swift action and manage emotions when facing resistance and conflicts.
• Enhance internal communication and convey the organization’s vision, mission, and values to employees.

Target Audience:

• Executives, department managers, team leaders, and managers seeking to enhance leadership and communication skills for greater success at all levels of the organization.

Program Content:

• Organizing and structuring ideas and messages.
• Understanding the leadership role and its relationship with communication.
• The importance of communication for a leader.
• Organizing ideas through mind maps.
• Presentation skills versus slide presentations.
• The importance of presentations for a leader.
• Fundamentals of public speaking.
• Effectively handling tasks and responsibilities.
• Dealing with performance issues.

Building Credibility as a Leader:

• Identifying traits of a trusted leader.
• Establishing your credibility firmly.
• The six sources of a leader’s power.
• Building a positive professional image within the organization.
• Adapting communication styles based on team members and situations.
• Motivating through communication.
• Creating an engaging work environment.

Winning Hearts and Minds:

• Knowing your employees.
• Managing employee expectations.
• Selling your ideas to the audience.
• Creating a compelling message that evokes the right emotions.
• Rewriting messages from negative to positive.
• Rewriting messages from subjective to objective.
• Adapting your message to meet the needs, desires, and style of the audience.
• Delivering bad news or unpopular messages.
• Leadership and communication during crises.

Building Consensus, Commitment, and Collaboration:

• Ethical leadership.
• Ethical dilemmas faced by leaders.
• Identifying techniques for building consensus.
• Describing how to gain commitment and collaboration through change initiatives.
• Enhancing cooperation and communication between internal departments.

Leadership in Organizational Communication:

• Managing rumors.
• Controlling and managing office politics.
• Responding to significant political behaviors.
• The four types of rumor chains.
• Managing cultural change.
• Transparency within the organization.
• Selecting the right medium to deliver the message.
• Communicating and leading to convey the vision, message, and values.