Key Management Skills for New Managers and Supervisors

Key Management Skills for New Managers and Supervisors

Methodology:

This course utilizes a combination of training techniques such as exercises, lectures, presentations, case studies, and role-playing exercises. Relevant videos related to the course topics are also presented and discussed.

Course Objectives:

By the end of the course, participants will be able to:

• Discover their roles as new managers or supervisors
• Apply different leadership styles to effectively guide and motivate their employees
• Empower employees through motivation and delegation
• Form and manage successful teams
• Manage self, time, and pressure in a challenging work environment
• Apply new tools to improve decision-making and problem-solving processes

Target Audience:

New managers and supervisors, potential managers and supervisors, experienced managers and supervisors seeking to enhance their work skills.

Training Program Content:

1. Responsibilities of New Managers
2. Why Most New Managers and Supervisors Fail
3. Management in the New Competitive World
4. Managing for Competitive Advantage
5. Roles and Responsibilities
6. The Four Functions and Ten Roles of Management
7. Required Skills for Different Management Levels
8. Common Mistakes Made by New Managers and Supervisors
9. Teams and Leadership
10. Differences between Group Work and Teamwork
11. What Makes a Team?
12. How a Team Can Fail
13. Characteristics of High-Performing Teams
14. Stages of Team Formation
15. Team Dynamics and Team Building
16. Situational Leadership and Its Application to Team Leadership
17. Current Trends and Issues
18. Mastering the Art of Motivation
19. What Is Motivation?
20. Misconceptions about Motivation
21. Key Theories
22. Current Trends and Issues
23. Suggestions for Managers
24. Delegation
25. What Is Delegation and Why Is It Done?
26. Numerous Reasons for Ineffective Delegation
27. Steps for Effective Delegation
28. Empowering and Motivating Employees through Delegation
29. Guidelines for Delegation
30. Time Management and Work Pressure
31. Defining Time Management
32. Identifying Time Wasters Using a Daily Task Log
33. Dealing with Time Wasters and Managing Them
34. Effective Planning
35. Using the Priority Matrix and Task Lists
36. Defining Work Pressure
37. Causes and Symptoms of Work Pressure
38. Methods and Techniques for Managing Work Pressure
39. Decision Making and Problem Solving
40. Tools and Techniques
41. The Traditional Approach to Problem Solving
42. The Helicopter Approach
43. Ishikawa Technique
44. How-How Technique
45. Guidelines for Brainstorming Techniques