Certified Professional Manager

Certified Professional Manager

Methodology:

• Uses business scenarios and case studies to transfer knowledge and essential skills related to management functions and activities.
• Utilizes assessments to help participants discover leading management methods.

Course Objectives:

By the end of the course, participants will be able to:

• Identify different roles and the associated managerial skills for each.
• Develop core managerial competencies for performing tasks and responsibilities.
• Choose the appropriate time for guidance and coaching to effectively manage others.
• Identify the relationship between temperament and behavior and use them to motivate oneself and others.
• Use logical and creative methods in problem-solving.
• Differentiate between leadership and management to enhance overall outcomes.

Target Audience:

• Department heads, supervisors, managers, and others in need of developing and refining their managerial skills.

Program Content: Management:

• Organization/Institution definition.
• Management definition.
• Certified professional manager definition.
• Tasks of professional managers.
• Professional managers and work ethics.
• Management: art or science?
• Most influential factors on management performance.
• Core management functions.
• The six steps of planning.

Management Styles and Competencies:

• Competency definition.
• Core skills of professional managers.
• Review of different management styles.
• Factors influencing management style.
• Reasons for manager failure.

Professional Managers and Effective Guidance:

• Guidance vs. management.
• Guidance and the iceberg theory of competencies.
• Contribution of training in developing a work environment.
• Five influential words in guidance.

Management and Motivation:

• Motivation definition.
• Motivation theories that professional managers should know.
• Leading towards a motivating work environment.
• Job design.
• Goal setting.
• Providing feedback on performance.
• Reward systems.
• How to motivate a multicultural workforce.

Challenges Handling Skills:

• Top ten challenges faced by professional managers.
• Applying a logical approach in managing challenges and finding solutions.
• Fundamental principles that every manager should apply.

Management and Leadership:

• Leadership definition.
• Difference between managers and leaders.
• The six levels of leadership.
• Successful leadership habits.
• Self-development plan.