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Recovery Planning for Information Technology Disasters

Home.Information Technology Management.Recovery Planning for Information Technology Disasters
30May

Recovery Planning for Information Technology Disasters

Methodology:

  • Highly interactive course with group discussions, video usage, case studies, and exercises.
  • Use of risk assessment, Business Impact Analysis (BIA), and high-tech Disaster Recovery (DR) models during and after the course.
  • Provision of supporting information such as Terms of Reference (TOR) for steering committees, change management, DR testing strategies, and examination processes.
  • Includes specific models for gradual implementation of Business Impact Analysis (BIA) and the completion of Information Technology Disaster Recovery Plans (DRP) by participants in their organizations.

Course Objectives:

Participants will be able to:

  • Consider policies, goals, objectives, processes, and related procedures for risk management and improvement of IT for business continuity (IRBC).
  • Apply best practices for building IT infrastructure and operational sustainability to provide a secure environment.
  • Describe the processes and procedures for risk assessment and identifying threats and weaknesses that may affect the organization.
  • Review key elements of IT-related assets, human resources, change management, and supply chain management.
  • Discuss key elements of Information Technology Disaster Recovery (DR) programs, including data management and core elements necessary for Business Impact Analysis (BIA).
  • Estimate the Maximum Tolerable Period of Disruption (MTPD), then determine the relationship with the targeted Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
  • Produce high-level programs for Information Technology Disaster Recovery.

Target Audience:

IT managers and professionals, including Information Technology Disaster Recovery (DR) managers or anyone responsible for Disaster Recovery Plans (DRP), Business Continuity Plans (BCP), and IT auditing techniques.

Program Content:

  • IT Infrastructure
  • Resilience case
  • Relationship with Information Security Management System (ISMS) ISO 27031
  • Data centers and IT infrastructure
  • Operational sustainability
  • Data center site infrastructure standard
  • Operational sustainability elements
  • Infrastructure policy and strategy
  • Strategy – how and depth
  • Policy requirements
  • Site and building protection
  • Network and information systems protection

Risk Assessment and Business Impact Analysis (BIA):

  • Site and building risk assessment
  • PESTEL analysis (Political, Economic, Social, Technological, Legal, and Environmental)
  • Strategic, tactical, and operational BIA types
  • BIA technology implementation methods

Business Recovery Plans:

  • Supply chain management processes and procedures using the 3PQ approach (Third Party Questionnaire Method) aligned with BSI PAS 7000
  • Internal and external site data and information and information storage, including emergency response arrangements
  • Operational process and procedure management for daily requirements
  • Risk control procedures to support systems and equipment

Understanding Disaster Recovery (DR) Technology and Key Activities:

  • DR lifecycle, including resources and training
  • Information Technology DR as part of Information Security Management System
  • Scope of IT technology elements and requirements

Information Technology Disaster Recovery Plans:

  • Building Information Technology Disaster Recovery plans
  • Planning ownership, structure, roles, and responsibilities for IT DR team
  • Internal and external data sources and dependencies
  • Best practice considerations using ISO 27301, as well as ISO 20000 and ITIL
  • Management and recovery of end-user computing, technology communication, and infrastructure
  • Recovery options
  • Development, implementation, and testing
  • Plan ownership and structure
  • Roles and responsibilities of the head and team leaders
  • Leadership, coordination, communications, and inquiries (C3i)
  • Role of the Command Center and essentials
  • Supporting equipment and information
  • Situation reporting (SITREPS) production
  • Test/practice types
  • Major incident response
  • Incident definition and escalation process
  • Establishing Command, coordination, and communications (3C)
  • Clarifying the role of the Network Operations Center.

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