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Contract Management: Understanding and Implementing Contractual Obligations

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Contract Management: Understanding and Implementing Contractual Obligations


This course relies on individual and group exercises aimed at helping participants learn all the tools and techniques used during contract execution. The course includes pre- and post-tests, as well as a series of case studies and role-playing followed by group discussions among participants.

Course Objectives

By the end of the course, participants will be able to:

  • Identify the key activities and steps in contract management.
  • Explore the administrative tools used during the execution of awarded contracts.
  • Establish a system for evaluating contractors and identifying key performance indicators used in contractor performance evaluation.
  • Explain the different types of change orders, claims, and damages, and identify various methods for dispute resolution.
  • Prepare for negotiations regarding contract changes and claims to reach a satisfactory settlement.

Target Audience

All participants involved in any aspect of contract implementation or management in the post-award phase, as well as anyone interested in learning best practices in contract management.

Training Program Content

  • Contract principles
  • Contract elements
  • Contract framework
  • Contract management objectives
  • Challenges in contract management
  • Competencies of contract managers
  • Contract management tools
  • Reviewing contract contents
  • Contractual clauses affecting implementation
  • Roles and responsibilities of contract administrators
  • Contract management tools and techniques
  • Analysis technique
  • Records management system
  • Contract change control system
  • Problem and risk records
  • Developing schedule plans
  • Monitoring and reporting performance
  • Lessons learned
  • International contracting
  • Contractor evaluation
  • Surveys and statistical studies
  • Key performance indicators
  • Objectives and criteria
  • Service level agreements
  • Managing subcontractors
  • Changes, claims, and disputes
  • Change mechanisms
  • Contractual breaches
  • Financial damages
  • Fair settlements
  • Claims and disputes
  • Alternative dispute resolution:
    • Mediation
    • Arbitration
    • Negotiation in the post-award phase
    • Preparation for negotiation
    • Negotiation objectives
    • Guiding principles for negotiation

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Contract Management: Understanding and Implementing Contractual Obligations

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