Basic Skills for Contract Professionals
This course relies on individual and group exercises aimed at helping participants learn all the key activities of contract management. The course includes numerous case studies and presentations delivered by participants, followed by discussions in addition to a pre-test at the beginning and a post-test at the end.
By the end of the course, participants will be able to:
- Create a list of basic skills for contract management.
- Demonstrate the importance of written, verbal, and non-verbal communication in contract management.
- Prepare for contract negotiation and conduct formal negotiations.
- Identify the main problems and risks that can affect a contract and determine appropriate responses to specific risks.
- Develop project plans and establish standards for monitoring and controlling contractor performance.
This training course targets all professionals who seek to improve the necessary core skills in contract management. This training course has been designed to provide participants with the concepts and techniques that enable them to effectively manage contractors.
- Contract principles.
- Contract management objectives.
- The significance of contract familiarity.
- Scope of work.
- Terms and conditions.
- Contract stages.
- Communication and writing skills.
- Communication process.
- Communication barriers.
- Preferred communication methods.
- Active listening.
- Written communication.
- Drafting principles.
- Dispute management.
- Negotiation skills.
- Secrets of successful negotiation.
- Systematic negotiation.
- Negotiation planning.
- Zone of possible agreement (ZOPA).
- Best alternative to a negotiated agreement (BATNA).
- Conducting negotiations.
- Managing problems and risks.
- Techniques used in problem management.
- Risk identification.
- Risk assessment.
- Risk response planning.
- Decision-making process.
- Decision tree.
- Managing contractor performance.
- Project-contract relationship.
- Developing a Gantt chart.
- Milestone plan.
- Project schedule.
- Performance reporting.
- Controlling schedule performance.
- Key performance indicators (KPIs).